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Policies and the Fine Print

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We have serviced over 75 clients in PA, South and North Jersey, Honolulu in 5 years. Our business is 95% referral based.

Please review our policies and operating procedures.

 

  • We operate mostly via email. Scheduled meetings and phone calls are limited to after 5pm M-F and on weekends.
  • Deposit of 50% is required for all work. Accounts for monthly billing is subject to approval. Visa, MC and Checks. AMEX to limited clients.
  • Websites have a review policy of 30 days after publishing. Any changes after 30 days is subject to a maintenance contract.
  • Once your website is published it can take up to 60 to 90 days to show well in Google. We do not guarantee placement. If a web design company tells you they can "guarantee" top placement, proceed with caution - it not possible with any search engine.
  • Payment for invoices is due based on due date. Non payment of invoice is subject to interruption of website services.
  • For proper scheduling of work, we request 10 days notice for any work. Short notice projects may be refused. If completed, are subject to a 20% Rush Fee. We do schedule work for 1 year out with clients.
  • Email lists over 400 names require your own account to send emails. Please contact us for details, starts at $10 a month.
  • We reserve the right to turn down projects and clients that are not a good fit to our business growth and module.
  • Your project will be done in Dreamweaver, Photoshop, Flash CS3 or CS4. Other programs we may use are Fireworks, Snagit and Captivate.
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